Layerform Collective is committed to providing an inclusive online experience and making our website, products, information, and customer service accessible to as many people as reasonably possible.
We believe customers should be able to learn about our products, make informed purchasing decisions, complete transactions, and request support regardless of ability or the technology used to access our website.
Our Accessibility Goal
We are working to improve the accessibility and usability of our website using the Web Content Accessibility Guidelines, currently WCAG 2.2 Level AA, as an important reference.
Accessibility is an ongoing process. Technology, website content, applications, products, and accessibility standards continue to evolve, and we expect our accessibility practices to evolve with them.
Measures We Aim to Support
Our accessibility efforts may include:
- Clear page structure and headings
- Descriptive page titles
- Meaningful alternative text for product images
- Keyboard-accessible navigation
- Visible keyboard focus indicators
- Adequate text and interface contrast
- Legible typography
- Descriptive links and buttons
- Form labels and instructions
- Error messages that identify what needs correction
- Captions or transcripts for important video content when practical
- Responsive layouts that support zoom and different screen sizes
- Avoidance of unnecessary flashing or rapidly moving content
- Plain, understandable language where practical
- Consistent menus and navigation
- Compatibility with commonly used assistive technology
Product Images and Visual Information
Because Layerform products may include detailed visual features, we aim to provide useful written information describing:
- Product purpose
- Dimensions
- Materials
- Color
- Configuration
- Assembly requirements
- Included components
- Safety considerations
- Care instructions
Customers who need additional product descriptions, measurements, format changes, or assistance understanding an image may contact us.
Third-Party Content
Some features of our website may be provided by third-party platforms, applications, payment processors, video services, social networks, review systems, shipping providers, or embedded content.
We do not control every aspect of these third-party services, but we welcome notice when a third-party feature creates an accessibility barrier so that we can evaluate available alternatives or contact the service provider.
Assistance and Alternative Formats
If you experience difficulty using our website or need information in another reasonably available format, please contact us.
When contacting us, include:
- The page or product involved
- A description of the problem
- The browser or device being used, when known
- The assistive technology being used, when applicable
- The format or assistance requested
We will make reasonable efforts to respond and provide access to the requested information or service.
Feedback
Accessibility improves when customers tell us what is not working.
We welcome constructive feedback about:
- Website navigation
- Product information
- Forms
- Checkout
- Images
- Videos
- Documents
- Instructions
- Customer communications
- Other accessibility barriers
Contact Layerform
Accessibility questions, requests, and feedback may be directed to:
Layerform Collective LLC
Email: support@layerformcollective.com
Please use the subject line:
Accessibility Assistance
We aim to acknowledge accessibility inquiries within FIVE BUSINESS DAYS and provide a substantive response as soon as reasonably possible.
Continuous Improvement
Layerform will continue reviewing its website as content, products, themes, and technology change.
Our commitment is not limited to publishing this statement. Our goal is to identify barriers, listen to feedback, prioritize meaningful improvements, and provide practical assistance when a customer cannot access information or complete a transaction.